Terms and Conditions

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SHIPMENTS

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The cost of shipping will depend on the delivery address and the size of the order, and will inform the customer when contacting by email, or by telephone to confirm the products and prices of the order, although previously the system will charge the expenditure sending at least 12 euros of shipping up to 25 kilos.

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Delivery time in Spain Peninsular is 24 - 72 working hours. If you order on Friday, the delivery will be made in the next 48-72 hours, starting Monday, the same applies when the order is placed in festive.

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Products are shipped to the address indicated by the customer during placing the order. In order to optimize the delivery, invite the buyer to indicate a direction in which the order can be working from Monday to Friday from 8.30 am to 20.00 delivered.

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For shipments outside Spain see in info@bolsosflora.com

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If the carrier tried to deliver the package and there was no one to receive it, he will leave a note stating the delivery attempt. Please contact the transport agency as soon as possible via the telephone number found on the note, in order to arrange a new delivery.

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If in this second installment was no one to receive it, it will leave a note recorded again by the second delivery attempt. Thereafter, your order will remain in the office of the transit agency for 15 days.

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Having passed these days, your order will be returned to our warehouse.

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Transport companies do not deliver goods on Saturdays or holidays.

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In www.bolsosflora.com we ship your orders safely in appropriate packaging for this purpose. In the case of receiving a damaged product by transport must claim immediately to the carrier. Then you must provide the status of the order through our e-mail info@bolsosflora.com indicating the order number and the problem presented. Upon receipt of the incident will be dealt a new shipment for free after being confirmed by the transport agency.

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DATA PROTECTION

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According to the Organic Law 15/1999 of December 13, Protection of Personal Data (LOPD), we inform you that by filling in the forms, your personal data are incorporated and will be treated in automated files (www .bolsosflora.com) FLORA ZWYIMPORORT-EXPORT, SL

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(Www.bolsosflora.com) FLORA Z.W.Y.IMPORORT-EXPORT, SL, has its registered files in the Spanish Data Protection Agency, in compliance with current law. The main purpose of this file is to maintain the contractual relationship with our customers, facilitate the processing of orders, statistical studies and sending advertising regarding products and services marketed by www.bolsosflora.com. Just ask those data necessary to provide the service required and will only be used for this purpose.

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www.bolsosflora.com ensures confidentiality of data and guarantees that in no case be transferred to any other use without prior written consent of our clients.

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At all times have the right to access, cancel or modify your personal data by sending an email to info@bolsosflora.com or at our head office, sending their data, along with photocopy of your ID.

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USE OF COOKIES

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www.bolsosflora.com, on their own or a third party contracted to provide measurement services may use cookies when the user browses the Web site. Cookies are files sent to the browser by a web server in order to record user activities during its navigation.

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Cookies used by the Website are only associated with an anonymous user and computer, so they do not themselves provide personal data of the user.

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Using cookies is possible that the server where is hosted the website recognizes the web browser used by the user, in order to make navigation easier, allowing, for example, access to users who they have registered previously, access areas, services, promotions or contests reserved exclusively to them without having to register each time. They are also used to measure the audience and traffic parameters and to monitor the progress and number of entries.

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Users have the ability to configure your browser to be notified of the receipt of cookies and prevent their installation on your computer. Please consult the instructions and manuals of your browser for more information.

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To use the Web Site is not necessary for the user to allow the installation of cookies sent by the Website, or third parties acting on behalf of www.bolsosflora.com, notwithstanding that is necessary for the user log in as such in each service that requires prior registration or "login".

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RETURNS

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Our customer service department has a customer service to solve any problem with our products or shipments through which we try to offer a fast and efficient for our customers.

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If for any reason you are not satisfied with your order, you have a period of 14 calendar days from the date of delivery of the order, to return it. (According to art. 44 of Law 7/1996 of 15 January Retail Trade amended by Law 47/2002, of 19 December, modified again BOE Law 3/2014 of 27 March.) . No person may exercise the right of return if there are indications that the products have been opened, tampered with or exposed to inappropriate conditions. Mandatory return is properly protected in their original packaging, in perfect condition for resale products.

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You can not accept any package that lacks some of the elements sender identification (name, address, order number). The return of the ordered products will lead to reimbursement of all sums paid by the User.

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Shipping costs are borne by the customer as well as the return.

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Excluded from this case those returns resulting from our error or a defect of the product. In this case, www.bolsosflora.com agrees to exchange the defective product with the same or the amount will be refunded. It will also be responsible for the cost of return and subsequent shipment.

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The repayment of the amounts in case of withdrawal, will take place over a period of 14 calendar days from receipt of order I desisted.

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To make an exchange or refund, you must send an e-mail to info@bolsosflora.com or call us at + 34 918 643 441

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SHELF LIFE OF THESE CONDITIONS

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The period of validity of these conditions will be the time published on the website and will apply to services purchased at the time that these conditions were available.

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In any case, www.bolsosflora.com reserves the right to modify unilaterally, without this affecting the services contracted by users in advance to the amendment, except in those cases where the user has changed or modified the contracted service, in which case be applicable the conditions prevailing at the time of change and / or modification.

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PRICES

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Published in www.bolsosflora.com prices they are in Euros and are valid except typo. Prices do not include VAT apply to finalize the order, any change in VAT rate will be automatically applied at the checkout.

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The offers on products sold in www.bolsosflora.com be shown in the "Offers" or indicate in the product and, unless otherwise indicated, shall be valid while displayed on the screen.

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The photographs, graphics and descriptions of the products offered for sale are only indicative and not binding in any way the seller www.bolsosflora.com

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PAYMENT METHODS

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Payment is made by bank transfer, the account number will be provided by email, or phone when you contact the customer after receipt of order.

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INTELLECTUAL PROPERTY

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All information contained in www.bolsosflora.com, as well as graphic design and the codes used are protected by copyright and other protection rights contained in Royal Legislative Decree 1/1996 of 12 April, by which the revised text of the Intellectual Property Law is approved. These rights belong exclusively to www.bolsosflora.com, or its licensors, therefore, of the content of this site is expressly excluded any reproduction, distribution, transformation or public communication, and any transfer, in whole or and in general any object that under current legislation is protectable by intellectual property rules.

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All content of the website and all available through the services provided, including designs, text, graphics, images, video, information, applications, software, music, sound and other files, and their selection and arrangement content ( " content ") are the exclusive property of www.bolsosflora.com, or its licensors, with all rights reserved. No part of the "Content" website may be modified, copied, distributed, framed, reproduced, republished, downloaded, extracted, displayed, published, transmitted or sold in any form or by any means, in whole or in part, without the prior consent www.bolsosflora.com written. Whenever the user is entitled to use the website, www.bolsosflora.com granted a limited license to access and use the website and the "Content" of the website and to download legitimately and only for personal, noncommercial use, content same, provided that all the warnings about copyright and intellectual property are kept intact. You can not upload or republish "Content" of the website on any Internet, Intranet or Extranet or integrate information in databases or compilation. Any other use of the "content" of the website is strictly prohibited.

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CONFLICT RESOLUTION

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The General Terms and Conditions set forth herein are subject to Spanish law. In case of dispute concerning the interpretation, performance or validity of these general conditions of sale, contracting parties submit to the Courts of Madrid and expressly waive any other jurisdiction that may apply.

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www.bolsosflora.com is managed by:

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Businessman company name:

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• Businessman company name: FLORA Z.W.Y.IMPORORT-EXPORT, S.L. n
• Company registered in the Register of Madrid, Volume 33835, folio 71, Section 8, page 608 919. n
• Trade name web: www.bolsosflora.com n
• CIF: B87362323 n
• Registered Office: C / La Bañeza, 46- C. 28947 - Fuenlabrada (Madrid) n
• Email: info@bolsosflora.com n
• Phone: + 34 918 643 441 n

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